Strong analytical and problem-solving skills, with the ability to diagnose and resolve technical issues effectively.
Excellent communication and collaboration skills, with the ability to work effectively in a team environment. Deep empathy for customers.
Proactive and independant, able to prioritize tasks in a dynamic environment based on business needs, comfortable with ambiguity, value results over process.
Ability to learn and understand complex technical concepts and teach them to audiences of various levels of aptitude and experience.